How to return items

HOW TO RETURN ITEMS 

  1. Package your item(s) into the original parcel packaging or suitable new packaging. You must include your tax invoice email you received with your initial order, printed out, when returning your items so we can correctly identify your order. 
  2. Post your package to: 

    ADDC Returns
    PO Box 4031
    Balgowlah Heights NSW 2093

    We strongly suggest you purchase tracking for your postage so you can track your purchase on its way back to us. Once we receive the package please allow 24-48 hours for your refund to be processed. Once your refund has been processed you'll receive an email confirmation. 

TRACKING YOUR RETURN:

If you chose to return your item via Australia Post, please ensure you use a trackable service, so you are able to track your order if necessary.